SaleDesk POS Frequently Asked Questions

You get full access to all features for 3 days. No credit card is required. At the end of your trial, you can subscribe to any plan to continue using the system.

Most businesses are up and running in under 5 minutes. You can optionally load sample data to explore the system before adding your own products.

Yes! During signup, you can choose a custom subdomain like yourbusiness.saledesk.pk. Your team will use this URL to log in.

Absolutely. We use industry-standard encryption, regular backups, and each company data is completely isolated from others. Our system runs on secure cloud infrastructure.

We accept Bank Transfer, JazzCash, EasyPaisa, and Cash Deposit. After subscribing, submit your payment proof through the system for quick activation.

Yes, you can upgrade or downgrade at any time from your subscription page. Changes take effect at the start of your next billing cycle.

Your data is retained for 10 days. During this period, you can renew to restore full access. After 10 days, your data is scheduled for deletion.

Due to the nature of cloud software services, we do not offer refunds. However, you can cancel anytime and use the service until the end of your billing period.

Yes! SaleDesk POS is specifically designed for businesses that sell products like cameras and routers and provide services like installation and repair on the same invoice.

An internet connection is required as this is a cloud-based system. We recommend a stable connection for the best experience.

Yes, depending on your plan. Starter supports 2 users, Business supports 5, and Enterprise supports 20 users with role-based permissions.

Currently, SaleDesk POS is a web application that works on any device with a browser. A native mobile app is on our roadmap.

All plans include email support. Business plans include CRM support ticket tracking. Enterprise plans include priority support with faster response times.

Our support team is available Monday through Saturday, 9 AM to 6 PM Pakistan Time. Enterprise customers get extended support hours.

Yes, we provide documentation and video tutorials. Enterprise customers can request personalized onboarding and training sessions.