SaleDesk POS Refund Policy

1. Free Trial Before Purchase

SaleDesk POS provides a 3-day free trial so you can evaluate the service before making a paid subscription payment. We recommend testing the features, plan limits, and workflows during the trial period.

2. Non-Refundable Subscription Fees

Paid subscription fees are non-refundable once your account has been activated, renewed, or extended for the selected billing cycle. This applies to monthly and yearly plans.

3. Cancellation Does Not Create a Refund

You may cancel your subscription at any time. Cancellation stops future renewal, but it does not refund the current active billing period. You can continue using the service until the paid period expires.

4. Duplicate or Incorrect Payments

If you made a duplicate payment or paid an incorrect amount, contact support with your payment proof. We will review the payment record and may adjust account credit, extend your subscription, or resolve the issue based on the verified transaction.

5. Service Issues

If you experience a billing or service access issue, contact us as soon as possible. We will investigate and work to restore access, correct billing records, or provide an appropriate account adjustment where applicable.

6. Contact

For refund or billing questions, email us at support@saledesk.pk .